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Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last Updated: January 1, 2025

Welcome to MDCATPro ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or contact support. This includes: • Name, email address, and contact information • Account credentials and profile details • Payment information (processed securely by third-party payment processors) • Practice data including quiz attempts, scores, and progress • Communication preferences and support tickets

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services: • Personalize your learning experience and track progress • Process payments and manage subscriptions • Send technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience: • Essential cookies for website functionality • Analytics cookies to understand how you use our platform • Preference cookies to remember your settings • Session cookies to keep you logged in You can control cookie settings through your browser preferences.

Data Security

We take data security seriously and implement industry-standard measures: • SSL/TLS encryption for all data transmission • Secure servers with firewall protection • Regular security audits and updates • Limited employee access to personal data • Encrypted storage of sensitive information However, no method of transmission over the internet is 100% secure.

Data Sharing and Disclosure

We do not sell your personal information. We may share data in these circumstances: • With your consent or at your direction • With service providers who assist our operations (payment processing, analytics) • To comply with legal obligations • In connection with a business transfer (merger, acquisition) • To protect rights, property, or safety of MDCATPro and users

Your Rights and Choices

You have control over your personal information: • Access, update, or delete your account information • Opt-out of marketing communications • Request data portability or deletion • Disable cookies through browser settings • Contact us with privacy concerns To exercise these rights, email us at privacy@mdcatpro.com

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Users

By using our services, you acknowledge that your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Questions About Privacy?

If you have questions about this Privacy Policy or our data practices, please contact us.

privacy@mdcatpro.com Contact Form

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.